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WELCOME TO TAIMA SUKI

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Return / Exchange

Effective Date: July 2, 2026

At Taimasuki, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Return Policy

We want you to be happy with your purchase. If you need to return an item, returns are accepted within 14 days of delivery.

To qualify for a return, items must be:Unworn, unwashed, and in their original condition.Returned with all original tags attached.Returned in the original packaging.Customers are responsible for all return shipping costs. We recommend using a tracked shipping service, as Taima Suki is not responsible for returns lost during transit.

All returned items will be inspected upon arrival before a refund is approved. Returns showing signs of wear, washing, stains, odors, damage, alterations, or missing tags or original packaging may be refused and returned to the customer.Please note that sale, clearance, customized, and made-to-order items are final sale and cannot be returned.

If you receive a defective or incorrect item, please contact us within 7 days of delivery with your order number and photos so we can resolve the issue as quickly as possible.

Thank you for choosing Taima Suki. We appreciate your support and are committed to providing premium apparel and exceptional customer service.

Stay Lit! Stay Humble! Stay United!

Exchanges

We offer exchanges for eligible items if:

  • You received the wrong size.
  • You received the wrong item.
  • The item arrived damaged or defective.

Exchange requests must be made within 14 days of receiving your order and are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit.

Non-Returnable Items

The following items cannot be returned or exchanged unless they are defective or incorrect:

  • Items marked as Final Sale or Clearance.
  • Gift cards.
  • Customized or personalized products.
  • Products that have been worn, washed, altered, or damaged after delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your payment provider, it may take 5–10 business days for the refund to appear in your account.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

  • If the return is due to a change of mind, incorrect size selection, or other customer-related reasons, the customer is responsible for the return shipping costs.
  • If the return is due to our mistake (such as an incorrect or defective item), Taimasuki will cover the return shipping costs where applicable.

How to Request a Return or Exchange

To start a return or exchange:

  1. Contact our customer support through the Contact page on Taimasuki.com.
  2. Include your order number and the reason for your request.
  3. Follow the return instructions provided by our support team.
  4. Ship the item back using the instructions provided.

Please do not send items back without first contacting us, as unauthorized returns may not be accepted.

Contact Us

If you have any questions regarding our Return & Exchange Policy, please contact us through the Contact page on Taimasuki.com. Our customer support team will be happy to assist you.